eRA will be performing the April Enterprise Release from 9 p.m. Thursday, April 24, 2014, until 7 a.m. Friday April 25, 2014. All eRA modules, databases and Web sites will be unavailable during this time.
Scheduled downtime Thursday 4/24/2014, 9:00PM to Friday 4/25/2014 7:00AM
check back later.
We apologize for
When contacting the eRA Helpdesk
make sure you are using the correct contact information. Many users
have erroneously been contacting the NIH Helpdesk which does not
support the COMMONS. Our contact information is as follows:
Phone: 301-402-7469/866-504-9552 (Toll Free) 301-451-5939 (TTY)
Business hours M-F 7am-8pm EST. This will help us to help you better,